Garden Centre Staff Training & Development

Your team is undoubtedly the largest investment within your company and as such is the largest potential drain on your resources. Equally, however, it is the one which offers the greatest potential and most economic route to increased success. A structured and professional approach to the training and development of your team will lay solid foundations on which to build.

Garden Works are able to offer a wide range of training. These are available either as single units or a package individually tailored to suit the needs of your centre.

Some of the courses currently offered include:

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    Customer Care
  • Security and Loss Prevention
  • Product Knowledge Courses
  • BAA Garden Care Award
  • Selling Skills
  • Display and Merchandising
  • The 'Entertainment Factor'
  • HTA Retail Plant Care Award

Garden Centre Training Modules

The 12 specially customised modules have been designed to facilitate the quick and easy operation of your own in-house training programme with the minimum of effort.

Each module is complete with full course notes, a tutors guide, OHP slides and a set of questions and answers. Progress can be monitored with the accompanying planning and progress record sheets.

With this system, training can take place in the height of the season when it will be most effective.